Almost a decade ago, the automotive retail industry was experiencing change at a pace that will live in the history books. Coming off some of the strongest growth the industry had ever seen, everything came to a halt when the stock market stalled, im

Anticipating Another Strong Year of Transaction Activity 2018 promises to be a very active year for buy/sells with more private and public buyers eager to put their capital to work. Buyers believe growth is the answer to a changing auto retail enviro

It Does However Facilitate Good People and Good Process Efforts A challenge for every organization is to attract, retain and motivate employees. If a company succeeds in doing so, employees work with more passion, energy, and enthusiasm. This transla

In a world increasingly picking up speed, passive leaders have never been more vulnerable. Recent history has demonstrated in business it’s no longer so much a matter of the big eating the small, but the swift eating the slow. Obviously, this dynam

As a salesperson, do you wait for leads and ups, or do you go out and actively prospect for new customers?  No matter how great a salesperson you are, sales is a numbers game. If you want to sell more, you need to talk to more people. If you aren’

There’s a huge push going on across the nation for subscription-based vehicle services. First introduced by manufacturers, more than a few dealerships have rolled out similar services for their customers. The general concept is that a consumer can

Ujj Nath sends a wake-up call to dealers as Amazon enters the automotive service business in his new video blog.

How many vehicles do you sell out of your service lane every month? What if you could double that amount? These days you need all the sales opportunities you can get. Next to digital leads and inbound calls, the service department provides the most s

President & Partner Michael Markette explains number-chunking & how that strategy can help dealers re-engage with more consumers.