According to The Detroit News, the National Highway Traffic Safety Administration has opened a safety investigation has opened a preliminary investigation of 2009 Honda Odyssey minivans. The story said NHTSA has received two complaints claiming the l

How can you implement cost-effective marketing strategies that are designed to increase your fixed operations sales? There are 10 marketing approaches for your services and parts departments that will help drive more traffic to the fixed operations d

A special 10-session track for Dealership Fixed Operations will be a new addition to The 11th Digital Dealer Conference & Exposition, October 5-7, at The Mirage, in Las Vegas, NV.   This 11th conference offers automotive dealers and managers mo

My firm currently is defending several lawsuits against a dealership filed by customers who entered into “spot delivery” transactions. Spot delivery is the practice whereby a dealership delivers the vehicle on a conditional basis pending the appr

Liz Kelly – e-commerce director for Suntrup Nissan/Volkswagen, two Suntrup Hyundai locations and Suntrup Kia, in St. Louis Missouri — takes a dive in and do it approach to Internet marketing that has paid off handsomely. Suntrup Nissan/Volksw

For Tony Group Autoplex, just about everything a dealership needs to operate – from pre-owned inventory to parts – is 2,500 miles away. Everything costs more. There’s no such thing here as a road trip, yet sell vehicles this auto group does and

IRVINE, Calif. — Consumer car research website, zAutos.com, launches its Used Car Portal, a consumer’s complete source for information on used vehicles across the United States. The new application takes viewers step by step through the p

According to The New York Times, California has recently passed a used car law to help protect consumers. The law, the story said, requires dealers to check used cars on their lot for potential government issued problems. If the dealers find anything

The economy over the past few years have presented some pretty significant challenges to the sales and profitability side of the dealership business. Most dealerships responded to the 2008-2009 recession with an array of effective headcount reduction