Far and away the longest standing and ongoing concern I have encountered in the decades of “Training from the Trenches,” are the way we (our industry), handle (or don’t) the indispensable, yet quickly changing, still dreaded…phones! I am refe

SANTA MONICA, Calif. — TrueCar.com, the authority on new car pricing, trends and forecasting, today released its January 2012 sales and incentives forecast.  The forecast shows the following: For January 2012, new light vehicle sales in the

Last month in the December 2011 issue of Digital Dealer magazine, I wrote a column titled “Building Trust Online is an Entire Dealership Effort.” There is more that needs to be brought to light around this concept. The premise of the article was

IRVINE, Calif. — Dreams have been a topic of speculation and interest throughout history, and Kia Motors America (KMA) is tapping into the idea of dreams revealing true desires in a new 60-second commercial set to air during the fourth quarter of S

Madison, Ind. — NADA Expo Booth #718 – Rotary Lift, Chief Automotive Technologies and Elektron will introduce equipment designed to help dealers increase their fixed operations productivity and profitability at the 2012 NADA Expo in Las Vega

Calgary, AB — Quorum Information Technologies Inc. (Quorum) announced today that its dealership and customer management system, XSELLERATOR™ now has improved and expanded bidirectional integration with Automotive Business Solution’s (ABS) B

SANTA MONICA, Calif.  — Edmunds.com, the premier online resource for automotive information, reports that members of the U.S. military are particularly vulnerable to deceptive practices by unscrupulous car salespeople. Trained to respect authorit

Owatonna, Minn. – OTC, an SPX® Brand, today released its new Automotive Inspection Camera (P/N 3880X), a portable, handheld video scope that features the latest in remote video technology. It is ergonomically designed for the internal inspect

Kia Motors Corporation is recalling over 140,000 vehicles to fix a problem with the front air bags. According to the National Highway Traffic Safety Administration’s website, Kia is recalling the 2006-2008 model year Kia Optima and the 2007-2008 Ki