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Lexus Crafting a New Approach to Customer Relationships
TORRANCE, Calif. — When Lexus was established 23 years ago, it was dedicated to providing the best customer service experience in the industry. Lexus’ commitment to that goal is reflected in its top position in the J.D. Power and Assoc
Mar 30, 2012
Chevrolet Selects Global Advertising Agency
DETROIT – After a creative account review, Chevrolet has selected a newly formed company, Commonwealth, as its new global advertising agency, responsible for the development of creative campaigns across all platforms for Chevrolet global advertisin
Mar 28, 2012
ADP’s HR Business Process Outsourcing Clients Can Realize Cost Savings of Up to 40%
ROSELAND, N.J. — ADP®, a leading provider of business process outsourcing, payroll services, benefits administration and integrated computing solutions for vehicle dealers, today announced the findings of a study conducted by Sourcing Analyt
Mar 28, 2012
Everyday Waste
“Can anyone tell me why I need 16 towing companies?” “Why do I need 68 advertising and marketing vendors for this operation?” These were just a couple of the questions that were asked by a frustrated COO of his management team after reviewing
Mar 27, 2012
SFG Finance Names Robert Chickowski Senior Vice President-Manager of Portfolio Acquisitions
ARLINGTON, Texas — SFG Finance LLC, a purchaser of auto paper from BHPH dealers, new car franchise dealers, finance companies, banks and credit unions, today announced that it has named Robert Chickowski as senior vice president-manager of port
Mar 26, 2012
The Post Recession Consumer Eludes the Retail Finance Environment Professional Services Division Equips Dealers and Lenders to Capture Greater Market Share
DALLAS, TX – With more than 35 years of experience in finance and insurance in the automotive retail sector, EFG Companies today announced the establishment of its Professional Services division, led by Senior Vice President, Chuck McGraw, to add
Mar 25, 2012
Selling Pre-owned – Value or Price?
Seems like no matter how things change in our business, some basics still prevail. Dealerships today can utilize any number of computer pricing models all designed to capture shoppers through price. One could think “low bidder wins”. But if you u
Mar 25, 2012
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Dealer ManagementDealer/GM NewsInventory ManagementPre-Owned Sales & Marketing StrategiesSales & Marketing
Where Have all the Good Used Cars Gone?
Well, this seems to be the topic of articles that you read with all the quasi new wave used car writers and speculators in the market place today, who seem to find most of their automotive talent and experience somewhere out there in the Internet wit
Mar 25, 2012
Report: M&A Dealership Activity Up Sharply in 2011
SAN FRANCISCO – The Presidio Group LLC recently released its Automotive Retail M&A Report for Year End 2011. Public Company Acquisitions in 2011 140% Higher than 2010, Top $500 Million Some highlights of Presidio’s report include: M&A a
Mar 25, 2012