Many dealers correctly recognize the need to keep more trade-ins to feed their used vehicle inventories. This trend raises an age-old tension at many dealerships: the new vehicle department typically wants to set the highest trade-in value possible t

Holly, Mich. — Heater core leaks are becoming more common and increasingly expensive to repair. Bar’s Leaks® Liquid Aluminum™ Radiator & Heater Core Stop Leak can save your customers money by chemically repairing many heater core leaks, wi

“Why isn’t our Facebook page taking off?  We need more fans!” This phrase is something I hear on a regular basis from dealers.  Growing a community on Facebook is an elusive task for some dealerships.  We used to advertise and t

I am pleased to have Bob Glaser, the CEO of the North Carolina Automotive Dealers Association (NCADA), as a guest columnist this month.  Mr. Glaser has been the CEO of NCADA for the past 16 years.  He is a CPA by profession and has written extensiv

As a family business succession planner I am commonly asked: How do I help families find harmony? And then more specifically. How do I convert skeptical, envious, petty, self-serving, back-biters into unified families? How do I help them find agreeme

DALLAS — Santander Consumer USA Inc. (“Santander”), an industry leader in auto financing, has expanded its Santander Auto Finance lending program to include the prime tiers. This new “full spectrum” of auto lending will

SANTA MONICA, Calif. — Light vehicle sales are expected to continue at a healthy clip in May, reports Edmunds.com, the premier online resource for automotive information. Edmunds.com estimates that 1,391,163 new cars will be sold in May, for an

CHICAGO, IL —  The national auto loan delinquency rate (the rate of borrowers 60 or more days past due) reached its lowest level since TransUnion began tracking the data in 1999. Auto loan delinquency rates in Q1 2012 dropped to 0.36%, down ne

DETROIT – The Chevrolet Volt is winning new customers to the brand from the competition with the Toyota Prius topping the list of most traded-in vehicle followed by the Toyota Camry, Honda Civic and BMW 3 Series. “I owned a Prius for six years an