From Eyes On Sales, managers explain the major reasons salespeople hate sales meetings, and what kind of value they should and should not have. Avoiding time-wasters, increasing productivity, and limiting talks of budget and goal-setting are some sug

Overland Park, KS – NCM Associates (www.ncm20.com), a leading provider of automotive 20 groups, in-dealership retail consulting, management training, and operations Benchmark® analysis services to franchise, independent and Buy Here, Pay Here

Search Engine Watch provides extra details on the recent release of Google+ Local. As mentioned earlier this week, Google+ Local will provide dealers with the ability to fully structure their profile and users to identify their local citation. Locati

Sources from The Detroit News report that recent studies on sales in 2012 and Q1 of 2013 suggest small SUVs are adding largely to the improvement in new car sales. Crossovers are almost twice their market share since 2007, at 11.2%. The Ford Escape a

Overland Park, Kansas – NCM Associates today announced it has hired Gloria Cherafat as a consultant for its expanding Travel Solutions division. Ms. Cherafat brings over 15 years of travel industry experience to a new position where she will focus

On NCMi, Jeremy Anwyl, the Vice Chairman of Edmunds, explains problem areas and customer views on the vehicle buying process. Through a model exercise with many representatives from dealerships, he nails three “pain” points, areas in the

WALTHAM, Mass. – DealerRater, the world’s premier car dealer review web site, today announced a partnership with vAuto to integrate DealerRater car dealer reviews into vAuto Genius Labs’ AutoVisor product, a dynamic vehicle validation tool. Thr

Search Auto Parts suggests dealers take advantage of the opportunity behind regular oil change service appointments. Experts and service departments can discover what services are best pushed when a customer visits the dealership for a tune-up. More

According to AutoWeek, nearly 800,000 late model vehicles from GM are likely to need more frequent oil changes due to a worn-out balance chain. Warning lights in some Chevrolet Equinox, GMC Terrain, Buick LaCrosse and Buick Regal models need to be re