November mid-month update from NADA. After diving by 3.5% on a prior month basis in October, used vehicle depreciation eased up substantially over the first half of November with prices falling by 1.2%, a figure in line with NADA’s full-month targe

Last month’s article generated such good feedback that I decided to devote another one to the same topic. The takeaway from my September article was that money doesn’t motivate everyone. Oh sure, money is important, but most people also want to k

As an overall view of Service, Parts, and Body Shops, many managers struggle with attaining the desired results as because they simply don’t have strong enough processes. Having been a Fixed Operations Director, I understand how this can happen. At

The latest Volvo commercial is going viral for good reason. Action star Jean-Claude Van Damme takes his 53 year-old body to the next level to showcase Volvo’s Dynamic Steering System. The stunt is in fact real. A Volvo rep confirmed that the sp

According to Marketing Daily, millennials are harder to reach and more impressionable. Reaching Millennials is harder than other generations — what with all their multitasking and connected devices — but the payoff for actually getting th

Supervising the accounting office was my least favorite tasks as a CFO/controller. I’d rather create a new spreadsheet or write a report on our DMS system. I used the phrase “herding cats” to describe the difficulty involved in coor

VW recalling 80,000 Tiguan SUVs and Jetta Hybrids, according to The Detroit News. Volkswagen AG is recalling more than 80,000 vehicles in North America for electrical issues. The German automaker told the National Highway Traffic Safety Administratio

The grand conspiracy of SEO agencies, according to iMediaConnection. Search engine optimization isn’t always about getting better listings in search engines. More frequently, SEO is quietly rescuing second-rate websites. Most websites are secon

NHTSA team to review 3rd Tesla vehicle fire, according to The Detroit News. The National Highway Traffic Safety Administration is sending a team of investigators to review a charred Tesla Motors Model S electric vehicle in Tennessee — the third bat