Helion Technologies announced today that 75 percent of small businesses have experienced security breaches in the last 12 months,

In Part I of this series, The Millennial Mindset, the focus was on millennials and their impact on the marketplace—and not without reason.

Sometimes no matter what you do or how hard you try there will be people who simply don't get it.

Want to know the best way to increase customer retention? It's not rocket science. It all comes down to the relationships that your employees have with your customers. If your employees

Few things go together as nicely as digital retailing and the Digital Dealer Conference. This is where automotive professionals go to learn about the practical application of technology, after all,

If there was a theme to Digital Dealer 21, it was of exploration – of defining and discovering how technology makes business better for dealerships, and which techniques managers should use

Today’s show is a little different than what you might be used to. There’s no featured guest, instead we’re going to share with you the top takeaways from Digital Dealer #21.

You may think that simply because you offer an excellent customer experience, your customers will be loyal… but what is really happening? Is it possible that YOUR definition of a great customer

As we have written about before, the difference between technology companies and automotive companies is getting smaller and smaller. That trend continues to progress.