To date, according to Automotive News, almost half of 475,000 owners and lessees of Volkswagen AG diesel cars sold in the U.S

For decades, the automotive industry was a technological backwater full of missed opportunities. Now, automakers worldwide are responding to new challenges with high-tech solutions.

With an increasingly competitive marketplace challenging traditional business models, protecting intellectual property in the automotive industry has never been more vital.

When I consult with dealers about service mailers, I often find that their approach contradicts what they’re looking to achieve.

Are all your teammates in alignment with where you want to go?

By now, I’m sure you’ve heard about Amazon’s entry into the automotive world… something I predicted quite a while ago and covered in previous blogs.

Change is necessary for businesses to grow.  That’s true for the salon down the street, for the local grocery store, and for your dealership.  In order to keep up with consumer wants

Loyalty programs are nothing new to retail. In the beginning, most consisted of simple punch cards or other basic means of tracking customer transactions. As technology improved,

The New York Times reported in June that banks are moving away from traditional passwords to the next generation of protecting customer information and data security: biometrics.