It was 2008 when it hit me. The economy had just begun to hit the skids and I was leaving a dealership after having done a live meeting. As I walked through the empty showroom I noticed

More often than not, technology is the catalyst behind market disruption. From mobile apps used to summon a ride to the airport, to connected refrigerators that can order more eggs

Dealerships are well known for their involvement and participation with local communities and many different charities. From sponsoring little league teams, to larger charity initiatives,

It's a pretty common scenario; your best performing salesperson also happens to be ambitious. A management position opens up and the salesperson lobbies hard. It's difficult to deny this person;

Not long ago salespeople used index cards and rolodexes to manage relationships and follow up with customers and prospects. Then technology evolved beyond those inefficient ways,

Adolescents, especially girls, can look just about anywhere in the media and find something that eludes to how they’re expected to look, feel, and act.  And there’s hardly a publication

As owners or managers in the business, we often put a lot of pressure on ourselves to “do it all”. We like to own the work and too often, avoid delegating or mentoring others for fear

Change is the only constant since the beginning of time. Yet, it remains one of the most difficult things to do for the majority of people and businesses.

Prospective car buyers are no different than the drivers we encounter daily on the road: some are skilled, and some are not so skilled. Add to that the prospective buyer’s unfamiliarity with