Posts
This Overlooked Tool is Guaranteed to Improve Your Customers’ Experience
If you're like most dealers when I say the term 'collaboration tool,' you may have no idea what I'm talking about. However, when I say the term 'Instant Messaging' you know what I'm talking about
May 17, 2017
6 Keys to the Car Dealership of the Future from NADA 2017
I recently had the opportunity to attend the National Automobile Dealers Association convention in New Orleans as a guest of CDK Global. This year marked the 100th anniversary of the event.
May 15, 2017
Witt’s Wise Words: Change The Word Change The Result [VIDEO]
ELEAD1ONE partner Bill Wittenmyer shares insight into how to set service advisors up for success with a few small terminology changes that will positively impact consumer experience
May 11, 2017
Genuine Systematic Followup [VIDEO]
myKaarma Founder & CEO Ujj Nath explains the importance of genuine systematic follow up for dealerships.
May 11, 2017
Google’s 5 Auto Shopping Moments – Part 1: Which Car Is Best [VIDEO]
In this series of video blogs, Flick Fusion COO Tim James shares Google's 5 auto shopping moments that every dealership should know and how to take advantage of those moments
May 11, 2017
The Buy/Sell Market – Previewing the Year Ahead
2017 promises to be another active year for buy/sells with private groups, and more public buyers, eager to put their capital to work. We find a continued flow of sellers coming to market
May 9, 2017
Think Big
When starting out in business, most do not naturally look forward to the future and ask, “What do I want my legacy to be, and who will fill my shoes?” Rather, as entrepreneurs,
May 9, 2017
Cost Reduction Approach – Tactical or Strategic?
Most business organizations find themselves involved in cost reduction initiatives from time to time. To sustain an organization over the long term, cost reduction efforts need to become
May 8, 2017
Profit Drain – How Many Dollars are Slipping Away in Your Operation?
If you keep up on the recent automotive news you have probably come to the conclusion that new car sales in 2017 are forecasted to plateau. Sales will flatten out and margins
May 8, 2017