Auto Retail News

New-vehicle holding expense is the fastest-growing line item on dealers’ financial statements this year. NADA is reporting dealers are on pace to spend upwards of $140,000 in holding costs in 2019, which is a $250,000 turn in the wrong direction, c

By Mark Vickery, Senior Director, Performance Management, VinSolutions Superpowers, like the ability to read a shopper’s mind to know just what you need to say to get him/her to buy, might make life easier, but even without these superpowers, you h

Dear Service Director: It’s summertime, and I know you are busy. In fact, if you’re the typical dealership manager, your day begins before 7 a.m. and won’t end for another 12+ hours. This time of year, it’s head-down, nose-to-the-grindstone,

Bill Wittenmyer shares why digital retailing is more than just a buzzword and why dealerships should be paying attention to it.

This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what it means to be a #Google Partner. She also gives some strategies

This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what it means to be a #Google Partner. She also gives some strategies

What do most successful businesses have in common? Whether it is Apple, Amazon, Zappos or Disney, they all excel at being consumer-facing. Can we as dealers learn from this example? Absolutely! And learning more about how our shoppers are thinking an

Flick Fusion COO Tim James shares why using video in service can increase service revenue and build trust with your customers.

By Kasi Edwards, Vice President of Marketing at Reynolds and Reynolds Customers are continually demanding better buying experiences. The Salesforce State of the Connected Customer report says 56 percent of customers actively seek to buy from the most