Convert Used Car Buyers into Lifetime Service Customers
Less than 10% of used car buyers return to the dealership for customer-pay service work. But don’t take…
News April 10Latest in: Sales and Finance
Where’s the Trust?
I had the pleasure of speaking at the AutoTeam America CFO Forum on Friday afternoon before the official…
News April 10Traits of a Strong Compliance Officer
I apologize up front if what I am about to write offends you. I am not a fan…
News April 1Driving Better Closing Results: Experts share their closing secrets
The close is the ultimate measurement of the effectiveness of a sales process. Retailers around the world go…
News April 1Tips for Making Quick Service Worth It
We do a lot of brain busting determining how to generate sufficient stall revenue, so that the entire…
News April 1Be Careful of Limited Warranties
Did you know that offering a warranty on a new or used vehicle, even one that is limited…
News April 1Unique Insurance Coverage for Unique Circumstances
In past articles, I have spent much time discussing the types of insurance coverage most dealers carry. As…
News April 1Advertising: 10 Best Reads for 2010
Several years ago I shared my 10 favorite advertising/marketing books and got some great feedback from readers who…
News April 1It’s a Performance – Make Sure Everyone Knows Their Roles
For dealers, your store often tells the story of your life. This is especially true for those second-…
News April 1Matthew Belk, BetterCarPeople.com ??? 8th Digital Dealer Conference Speaker
Click above to view the video of Matthew Belk explaining what he will be discussing at the 8th…
News March 31
