Resources
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Reactivating Promoters: How to Keep Referrals Flowing Over Time
Customer referral programs often start strong but stall over time. This report shows automotive dealerships…
A Conversation with Bob Calabrese: Driving Dealership Challenges into Opportunities
What does it take to deliver a premium, consistent customer experience in a modern dealership?…
Reimagining the Dealership Experience with AI and Omnichannel Retail
Today’s car buyers effortlessly navigate between online and in-store interactions, expecting a seamless, transparent, and…
Inside the Dealer Mind: Strategies to Drive Sales, Service, and Customer Loyalty in 2026
The automotive retail industry is entering a period of rapid change, and dealerships must adapt…
Adapting to the Modern Car Buyer: How GoTo Connect Transforms Dealership Communication
Today’s car buyers expect fast, personalized, and seamless interactions, but many dealerships still struggle with…
Revolutionize Your Dealership’s First Impression With A Virtual Receptionist
Automotive dealerships are facing a new reality: customers expect instant, personalized service — anytime, anywhere.…
6 Underutilized Phone-Up Tactics Top Dealers Use to Lock In More Sales
Every phone call costs your dealership about $200 to generate. Yet most dealers are watching…
5 Phone Trends Quietly Killing Your Dealership Growth
You’re spending money to drive leads, but what happens when they call? Too often, dealership…
5 Ways to Boost Dealership Profitability
Dealers are leveraging big data to gain insights into customer preferences, optimize inventory management, and…