Q

Conference & Expo: TBD, 2027
DealerPoint: April 5-7, 2027

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Digital Dealer

Insights

CarPal Technologies dealership operations Kevin Covington vehicle delivery

A Delivery is Not Ready Just Because it is on the Calendar

A customer has a 4 p.m. appointment to pick up a vehicle. At 3:30, the salesperson believes it…

Leadership October 21
Bar Tsoury FTC FTC compliance Klary personalized offers personalized pricing pricing transparency

What the FTC’s Personalized Pricing Proposal Means for Dealer Pricing and Discounts

Dealers already know how to run a discount with published eligibility. The harder question is what happens when…

Leadership October 20
AI AI recommendation Jellyfish John Dawson

For Customers Buying a Car, AI is the Test Before the Drive.

55% of people intending to buy a car in the next six months are using AI models like…

Leadership October 19
Auto Lenders Auto Lending Carleton compliance risk data modernization Lending Modernization Tim Yalich

When the Platform Becomes the Vulnerability: Security in the Age of Lending Modernization

Auto lending has always run on trust: trust in the data, trust in the borrower, trust in the…

Leadership October 16
David Beattie Dealership survey Nation Safe Drivers press release

New Survey From Nation Safe Drivers Finds Automotive Businesses Want New Revenue Partnerships but Lack a Clear Path to Execute

More than 80% of respondents are interested in partnering with businesses in adjacent industries to create new revenue…

Press Releases October 15
Dealership Recalls Mark Driver NHTSA owner complaints ProblemsByVin Used Car Dealership

How Used-Car Departments Can Use Public NHTSA Complaint and Recall Records

Used-car managers already work from condition reports, auction data and vehicle history reports. There is another free source…

Leadership October 15
BDC CRM Daniel McGrattan Dealer Software Lead Management Provena

Five Scenarios Every Dealership Should Replay Before Buying BDC Software

Every BDC software demo goes well. The vendor picks the lead, the script, the time of day and…

Sales and Finance October 14
Amazon ads Amazon Advertising Amazon Data Andrea Gillespie Dealer eProcess

Those “Certified” Amazon Advertising Vendors Really Aren’t That Impressive

I just couldn’t hear one more story about a client who’d been previously duped by a so-called “Certified”…

Marketing October 13
Federal Trade Commission FTC press release Sanjay Varnwal Spyne

Spyne: Technology Can Close the Pricing Gaps Dealers Face Under New FTC and California Rules

New federal guidance pushes dealers to show one true price wherever a car is listed

Press Releases October 9