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Latest in: Sales and Finance

Back-end Lender Repurchase Demands: A Hidden Land Mine in the Red Flag Rules

By now, most dealers are aware of the FTC’s Red Flags Rule and the potential liability they face…

News June 10

Can your CRM be your ILM?

I recently moderated a roundtable of Internet and BDC managers at the 8th Digital Dealer Conference in Orlando,…

News June 10

The Case for Dealership Consolidation – But Who are the Buyers?

Since the fourth quarter of 2009, we have begun hearing about the next wave of dealership consolidation. The…

News June 10

Five Must Do’s to Reel Customers In

As the tools needed to compete for Internet sales proliferate, it’s become more difficult for dealers to assess…

News June 10

Mastering the Internet Sales Process

Are you completely buttoned down in your sales processes to manage the 12 key steps in Internet sales?…

News June 10

Where Did that Come From? Obsolescence You Didn’t Know Was There

Traditionally obsolescence has been defined as parts that have not had a sale in anywhere from six months…

News June 10

OEMs Continue to Play Hard Ball with Dealers

A number of going-forward GM dealers recently received an unexpected “welcome letter” from New GM.  The welcome letter…

News June 10

Bruce Qvale, Qvale Auto Group

You hear the name Bruce Qvale (pronounced kevallee) and probably think it sounds familiar. That’s because it is,…

News June 1

Audit Your Suppliers to Reduce Costs and Improve Compliance

Businesses couldn’t survive without a vibrant network of suppliers providing a wide range of equipment, services and supplies…

News June 1

The Pain Will Soon Begin

One of the graphic pictures in one of the presentations I recently gave is a picture of a…

News June 1