Service BDC Scheduling
So, I’m visiting a valued client I had not been to for a while. It’s maybe 7:20 a.m.,…
News October 6Latest in: Sales and Finance
Used Car Market Insights – Week of October 3, 2016
This week’s Black Book Market Insights report shows an increased depreciation on Full-Size Pickups and Full-Size Vans this…
News October 4
Autodisrupter Episode 11 – Transparency [EXCLUSIVE VIDEO]
Our customers want us to be transparent. Are you?
News September 30
Do You Have a Diversified Portfolio?
"Don't put all of your eggs in one basket." You probably got this wise advice from your grandmother,…
News September 29
Used Car Market Insights – Week of September 26, 2016
This week’s Black Book Market Insights report shows how car segments, particularly Sub-Compact Cars, retained their values better…
News September 27
Auto Lender Survey Shows Disconnect over Use of Residuals for Portfolio Strategy
A large number of auto lenders say they don’t leverage residual data for their portfolio, despite the majority…
News September 27
Service Retention Relies on Consumer Trust
When a customer buys a new car from a dealership it’s almost a given that service also just…
News September 26
Hard Facts: What’s the Deal With Google RankBrain? [VIDEO]
Since 2015, Google has been using something called Rankbrain, and it was used to process and deliver more…
News September 23
Autodisrupter Episode 10 – One Price, Haggle or Both?? [EXCLUSIVE VIDEO]
On this episode, I am talking about the One Price vs Haggle Price and can you have the…
News September 23
Use Attention and Intention to Increase Sales to Women
Most everyone understands that creating new habits is difficult. Time, attention and review are necessary parts of developing…
News September 22
