J.D. Power Oz Says Satisfied Buyers Look Past Price
J.D. Power found significant disparity in satisfaction levels when examining customers’ choices of their dealer. Among customers choosing…
News October 11Latest in: Sales and Finance
More Internet Users Take Express Lane on Car-Buying Journey
But that’s changed. Car consumers today go to fewer websites, and instead rely more on search-engine marketing as…
News October 11
Lack of Time Can Be Costlier Than You Think
Working retail in the auto industry can certainly be taxing. Salespeople work 60-70 hour weeks to make a…
News October 11
Seven Tips for Promoting Community Involvement
You've probably heard the term "Doing good is good for business." Many studies support this statement. Companies that…
News October 11
Will Your Dealership Survive the F&I Apocalypse?
F&I departments as we know them today are doomed, if they continue along the traditional path. To survive…
News October 10
3 Essential Pre-Owned Sales Recommendations
Every time I do a Twenty Group, Dealer State Association meeting, or anything where a group of dealers…
News October 10
A Telling Dive Into Used Vehicle Inventory Age and Front-End Gross
For the past several years, I have encouraged dealers to retail at least 50 percent of their used…
News October 10
The Next Steps with Millennial Car Buyers
Millennials are technically defined by anyone who was born between the years of 1980-2000 and is currently anywhere…
News October 10
Auto/Mate Integrates Fixed Ops Suite with Singlethread Text-Message Platform, Improving Auto Dealers’ Service Communications
Auto/Mate Dealership Systems announced today that its dealership management system (DMS) is fully integrated with Singlethread
News October 10
Hard Facts: It’s About Damn Time! [VIDEO]
Google has recently wrapped up two new updates. Cross-device remarketing is definitely something that has been needed for…
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