SUVs and CUVs See the Best Retention Out of all Segments
According to Black Book® data, the average price of a used vehicle for model years 2011-2015 depreciated by…
News October 7Latest in: Sales and Finance
Service BDC Scheduling
So, I’m visiting a valued client I had not been to for a while. It’s maybe 7:20 a.m.,…
News October 6
Used Car Market Insights – Week of October 3, 2016
This week’s Black Book Market Insights report shows an increased depreciation on Full-Size Pickups and Full-Size Vans this…
News October 4
Autodisrupter Episode 11 – Transparency [EXCLUSIVE VIDEO]
Our customers want us to be transparent. Are you?
News September 30
Do You Have a Diversified Portfolio?
"Don't put all of your eggs in one basket." You probably got this wise advice from your grandmother,…
News September 29
Used Car Market Insights – Week of September 26, 2016
This week’s Black Book Market Insights report shows how car segments, particularly Sub-Compact Cars, retained their values better…
News September 27
Auto Lender Survey Shows Disconnect over Use of Residuals for Portfolio Strategy
A large number of auto lenders say they don’t leverage residual data for their portfolio, despite the majority…
News September 27
Service Retention Relies on Consumer Trust
When a customer buys a new car from a dealership it’s almost a given that service also just…
News September 26
Hard Facts: What’s the Deal With Google RankBrain? [VIDEO]
Since 2015, Google has been using something called Rankbrain, and it was used to process and deliver more…
News September 23
Autodisrupter Episode 10 – One Price, Haggle or Both?? [EXCLUSIVE VIDEO]
On this episode, I am talking about the One Price vs Haggle Price and can you have the…
News September 23Press Releases
