Auto Retail News

If you knew your Dealer Management System (DMS) was going to be attacked and that your company would be on the brink of a data breach, would you change your data risk plan?  Would you even know where to begin fortifying your plan to protect your com

The next generation of used car shoppers is upon us. Is your dealership ready to speak their language? As Millennials continue to become a larger segment of the used car buying public, it is vital that you understand how they interact with your inven

Here’s something most dealers have experienced: Your customer service retention metrics show a healthy increase, while your service revenue stays the same or even drops. How can retention metrics improve and revenue not? Well, it’s not your imagi

Carfax today announced that automobile accident reports from police departments across the U.S. now are accessible through its accident reports service, Crashdocs.org. Insurers, lawyers and other interested parties can order accident reports from all

Auto industry continues to grapple with challenges of cyber threats, according to AutoBlog. A telephone is not a telephone. It’s a computer that makes phone calls. A refrigerator is not a refrigerator. It’s a computer that keeps food cold

10 changes to the Facebook page layout, from Social Media Examiner. Have you noticed some big changes in your Facebook Page layout? Do you know where to find everything? Earlier this year, Facebook announced a new design for Facebook Pages. It took a

GM still has no switch fix for half-million Cadillacs, according to USA Today. Three weeks after a recall and telling dealers not to sell them, General Motors continues to look for a way to fix an ignition switch risk in half a million Cadillacs. 

5 automobiles that may just be good investments, according to Personal Finance Cheat Sheet. The Census Bureau estimates that close to 12 million new cars were purchased during the most recently reported year. During a search for a new automobile, app

As we’ve discussed many times before, a strong safety culture is born from teamwork; however, every successful team requires a leader. To create this success you need an individual who is in charge of action items, and facilitates change. In regard