When Sales and Desk Managers Quote Payments
In the not-too-distant past, regulatory oversight of the vehicle-acquisition and -funding processes didn’t start until the customer was…
News July 12Latest in: Sales and Finance
It’s Time to Communicate Like a Boss
If you want to capture the attention of shoppers in today’s market, communication should be one of the…
News July 12
Are Your Veteran Sales Reps Knocking out Your New Hires?
Finding quality sales representatives takes a lot of work and patience. Advertising, screening, interviewing, and training takes up…
News July 11
F&I Fact vs. Fiction
As a member of various F&I forums, I'm often asked to weigh in on compliance questions. Many of…
News July 11
Get Your Mind Right
I want to dedicate this article to those individuals who are trying to either become a dealer who…
News July 11
Is Your Service Department Invisible?
For car dealerships, when it comes to marketing, the overwhelming majority of messages tend to revolve around sales.…
News July 11
Why Are Service Customers Defecting to the Aftermarket?
Dealerships are getting 13% of the annual customer-pay service pie. Of the $232 billion spent by consumers on…
News July 11
5 Secrets to Turn a Sales Team into Social Selling Ninjas
Social Selling is the act of developing referrals, leads and sales using social media. Frankly, it's difficult for most…
News July 8
How Due Diligence with Recalls Can Pay Dividends
In my past few blogs, I discussed the various areas in a dealership that are affected by the…
News July 8
What’s Really Going On in an Open Floor?
Let’s get to the point, the argument that many dealers make against having a Modern Sales Floor (closed…
News July 8Press Releases
