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Latest in: Sales and Finance

High New-Vehicle Prices Drive Auto Finance Industry to New Highs in Q1

The industry smashed several records in the first quarter thanks to high new-vehicle prices, but stretching terms and…

News July 12

Digital Auto Retailing: The Impact to F&I Office

It runs the gamut from startups offering consumers peer-to-peer or direct-to-consumer online car-buying, to companies like Cox Automotive…

News July 12

Gas Prices Keep Dealers Hunting for Trucks & SUVs

What Black Book representatives heard dealers say in the lanes going into the Fourth of July holiday reinforced…

News July 12

Study Shows VW Diesel Owners to Be Compensated ‘Handsomely’

Buyer intelligence firm Autolist.com released data just before the Fourth of July holiday that shows that the $14.7…

News July 12

When Sales and Desk Managers Quote Payments

In the not-too-distant past, regulatory oversight of the vehicle-acquisition and -funding processes didn’t start until the customer was…

News July 12

It’s Time to Communicate Like a Boss

If you want to capture the attention of shoppers in today’s market, communication should be one of the…

News July 12

Are Your Veteran Sales Reps Knocking out Your New Hires?

Finding quality sales representatives takes a lot of work and patience. Advertising, screening, interviewing, and training takes up…

News July 11

F&I Fact vs. Fiction

As a member of various F&I forums, I'm often asked to weigh in on compliance questions. Many of…

News July 11

Get Your Mind Right

I want to dedicate this article to those individuals who are trying to either become a dealer who…

News July 11

Is Your Service Department Invisible?

For car dealerships, when it comes to marketing, the overwhelming majority of messages tend to revolve around sales.…

News July 11