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Conference & Expo: September 22-23, 2026
DealerPoint: April 5-7, 2027

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Latest in: Sales and Finance

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The Science of Shopping vs. Buying: 5 Ways to Walk Women Car Buyers Into Assuredness

Everyone knows what an adrenalin rush feels like. This excitement accompanies women onto the dealership floor, as they…

News September 26

Used Car Market Insights: Compact Cars and Compact Crossover Prices Go Up

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation…

News September 26
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Inventory Merchandising – A Good Starting Point

SpinCar CEO Devin Daly shares a good starting point in inventory merchandising in this short video blog.

News September 26
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You Had Me at Hello

I’ve worked in customer service my entire life and I’ve seen first-hand how powerful a good check-in process…

News September 25

Hard Facts: I Want You to Fail!

Failure is a fact of life. Don’t let this scare you though; failing is not the end of…

News September 22
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Freebie Fridays: Loyalty

In this Freebie Friday Quick Tip, ELEAD1ONE Partner Bill Wittenmyer shares tips for building and fostering an atmosphere…

News September 22
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The Importance of Acting on Data in the Wake of Irma and Harvey

The recent devastation caused by Hurricane Harvey and Hurricane Irma is horrifying in terms of lives lost, lives…

News September 22
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Getting an Edge in F&I: Consumer Credit Reports

In today’s automotive retailing market, consumers are armed with information as never before.  It’s never been so valuable…

News September 19
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PrePaid Maintenance in the Age of Ride-Sharing

Younger generations prefer fixed monthly costs for expenses that include things such as vehicle maintenance. They can then…

News September 19
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Used Car Market Insights: Compact SUVs in Strong Demand

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News September 19