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Conference & Expo: September 22-23, 2026
DealerPoint: April 5-7, 2027

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Latest in: Sales and Finance

Used Car Market Insights: Most Truck Segments Performed Well

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation…

News October 3
Main Featured

Electric Vehicles Could be Auto Industry’s Biggest Disruption EVER!

The next evolution in the automotive industry will fundamentally transform dealership service departments… and this one will be…

News October 3

Why Rich Information is Critical to VDPs

SpinCar CEO Devin Daly explains why providing as much vehicle information as possible on a VDP is critical.

News October 3

Witts Wise Words: Most Crucial 4Q E-Mail Campaigns

In this episode of Witt’s Wise Words, Bill Wittenmyer shares the most crucial campaigns dealers should be focusing…

News October 3

How Employee Engagement Delivers ROI

Is your dealership the kind of place where employees can’t wait to come to work every morning? Do…

News September 29
Dealer Magazine

The Service Reception Process Revealed – Jaw Dropping

Sorry, just had to do that in my current aggravated state – yellow journalism headlines everywhere – YUK.…

News September 29
Dealer Magazine

A Scientific Model for Building Customer Trust

Do your customers trust your salespeople? According to the most recent Gallup poll on the subject, the answer…

News September 29
Main Featured

Customer Acquisition Can Be More Effective When You Spend $0

Customer retention is typically much less expensive than customer acquisition. However, with the advent of the internet, consumers…

News September 29
Main Featured

It’s 9 AM. Do You Know What Your Net Cash Is?

Net cash balance is one of the best indicators of how healthy your store is. If your net…

News September 29
Main Featured

It’s Time to Address the 10,000-Ton Elephant in the Room

Why are you paying Google to drive traffic to your site? The automotive industry wastes billions on paid…

News September 28