Fallacy
Dr. Merlot and I met up during a layover in Charlotte in route to a family business operating…
News November 2Latest in: Sales and Finance
Attempting a No-Huddle Offense? How’s that Working for You?
How many football teams can you name that have successfully executed a no-huddle offense throughout an entire game?…
News November 2
Don’t be a “Management Jerk” and Steps for Handling Them!
A “jerk” is defined as a contemptibly obnoxious person. Sadly, there are too many jerks in management who…
News November 2
Service Absorption is a Dangerous Number
Service absorption is one of the most frequently cited Fixed Ops metrics at 20-group meetings. While asking the…
News November 2
Taking Ten with Cary Greenberg of Digital Media Nation: Reputation Marketing
We caught up with Cary Greenberg at the Digital Dealer Conference & Expo and sat down with him…
News November 1
How To Remove Friction Between Teams
Recently I returned for a follow up visit with a client where we had installed a new sales…
News November 1
Quick Tip 35: The SRP Metric Every Dealer Should Be Using
In this Lot Party show quick tip, Jasen Rice shares a metric all dealers should be using when…
News October 31
Used Car Market Insights: Used Vehicle Values Depreciate at a Steady Rate
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News October 31
Holidays are the Perfect Time to Nurture Loyalty
It’s beginning to look a lot like the holidays. In retail, that typically means an upsurge in business.…
News October 31
Witt’s Wise Words: Digital Word of Mouth
Bill Wittenmyer shares the importance of leveraging digital word-of-mouth at your dealership in this week’s installment of Witt’s…
News October 30
