4 Reasons Why Your Customers Love Video
For professional marketers across all industries, the top priority for 2018 is to convert leads into customers, according…
News December 21Latest in: Sales and Finance
Taking Care of Business While Maximizing Revenue
As industry experts forecast slumping sales numbers, a recent article in Automotive News suggests that shops can pick…
News December 21
Should Your Dealership Utilize a BDC for Fixed Operations?
Successful dealerships know that their service department is imperative for creating customer loyalty and bringing in repeat customers…
News December 19
Used Car Market Insights: Market Decline Continues
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News December 19
When Does CSI Start?
Director of Professional Services Stephen Coambes explains when CSI/SSI starts in the customer experience in this video blog.
News December 19
Top 2018 Automotive Digital Marketing Trends You Need to Know
Digital Marketing is a dynamic industry that changes very quickly. These trends can severely affect your marketing campaigns…
News December 18
Witt’s Wise Words: Dealership Origami
Bill Wittenmyer explains why dealers should stop dealership origami when presenting figures to a customer in this week’s…
News December 18
What Dealers Don’t Know About Their “Best” Salespeople
As it turns out, what you don’t know about your salespeople can hurt you. I am not sure…
News December 15
Freebie Fridays: Put the Conversation Back In the Sale
Bill Wittenmyer says buying a car is an emotional and wonderful experience. That’s why it’s important to rely…
News December 15
Auto Subscription – The Dealers’ New Frontier
There is currently much talk in the industry regarding automotive subscriptions as a new innovative ownership model. The…
News December 15Press Releases
