Conflict: The Silent Killer Lurking Beneath the Surface
I was sitting with my wife the other night watching the movie Jaws on TV. My wife mentioned…
News January 10Latest in: Sales and Finance
Give Them Some Skin in the Game, Stop the Silos
There can be no arguing that most dealerships operate in silos. Typically, four exist: New Car Sales, Used Car…
News January 10
Used Car Market Insights: Market Decline Continues in the New Year
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News January 9
It’s 2018. Now What?
If you work in a dealership, my bet is that you are either celebrating because you exceeded your…
News January 9
Witt’s Wise Words: Are Your Payplans Keeping Up?
In this edition of Witt’s Wise Words, Bill Wittenmyer shares why ensuring that your payplans are keeping up…
News January 8
Brand Centric Growth
I once heard influential thinker Michael Porter say that strategy is as much about what you choose not…
News January 8
Amazon Is Coming: How Auto Dealerships Can Win
When the history of retail in the digital era is written, the calculus in defining winners and losers…
News January 5
Could Subscription Services & Autonomous Vehicles Solve the Recall Epidemic?
While the struggle to decrease unrepaired recall vehicles on the road continues, new business models and technologies are…
News January 5
Freebie Friday: Shut Up and Listen More
In this week’s episode of Freebie Friday, Bill Wittenmyer explains why salespeople should stop talking so much and…
News January 5
Used Car Market Insights: Record Decline for Car Segment
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News January 2Press Releases
