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Latest in: Sales and Finance

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Give Them Some Skin in the Game, Stop the Silos

There can be no arguing that most dealerships operate in silos. Typically, four exist: New Car Sales, Used Car…

News January 10

Used Car Market Insights: Market Decline Continues in the New Year

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News January 9
Main Featured

It’s 2018. Now What?

If you work in a dealership, my bet is that you are either celebrating because you exceeded your…

News January 9
Main Featured

Witt’s Wise Words: Are Your Payplans Keeping Up?

In this edition of Witt’s Wise Words, Bill Wittenmyer shares why ensuring that your payplans are keeping up…

News January 8
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Brand Centric Growth

I once heard influential thinker Michael Porter say that strategy is as much about what you choose not…

News January 8
Main Featured Meagan Rice

Amazon Is Coming: How Auto Dealerships Can Win

When the history of retail in the digital era is written, the calculus in defining winners and losers…

News January 5
Main Featured Meagan Rice

Could Subscription Services & Autonomous Vehicles Solve the Recall Epidemic?

While the struggle to decrease unrepaired recall vehicles on the road continues, new business models and technologies are…

News January 5
Main Featured

Freebie Friday: Shut Up and Listen More

In this week’s episode of Freebie Friday, Bill Wittenmyer explains why salespeople should stop talking so much and…

News January 5

Used Car Market Insights: Record Decline for Car Segment

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News January 2

Texting: The New Normal in Fixed Ops?

Most people check their mobile phones within five minutes of waking up. According to a study by Deloitte,…

News January 2