When it Comes to Sales & Service, Don’t Be A Zombie!
We have all heard of the ABCs of Sales (Always Be Closing), but I would like to turn…
News April 24Latest in: Leadership
Spring Market Strength in Fifth Week
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News April 23
Granting 3 Wishes to Take the Wish Out of Marketing
If given three wishes by a genie to help better support our clients’ goals, I’d ask these three…
News April 23
The Most Important Part of Your Marketing Strategy – Creative
Looking to lift your brand? Your first thoughts might be to seek out new advertising platforms or…
News April 22
Freebie Friday: How to Combat Flat Vehicle Sales
Bill Wittenmyer explains why dealerships shouldn’t be afraid of slowing vehicles sales and the actions they can…
News April 19
3 Innovative Recall Tactics
Many dealers struggle with getting customers to bring their vehicles in to take care of recall issues. The…
News April 19
What are the Odds?
On any given day, weathercasters in our area predict a 20% chance of rain. It’s a safe bet…
News April 19
Profit By Action Quick Tip: Prospecting
Sales people are not order takers. It is your responsibility to understand that your sales process starts…
News April 19
Digital Dealer 26 Recap
Another sun has set on the latest Digital Dealer Conference and, from my perspective, it was a success.…
News April 18
It’s All About Timing: Effective Service Customer Communication
Notifying customers when they are due for service is an obvious—yet crucial—part of any dealer’s marketing strategy. Unfortunately,…
News April 18
