Leadership Alignment is the Real Engine Behind Automation Success
Walk into any dealership today, and you’ll hear the same themes: pressure on margins, rising compliance demands, customers…
News August 12Latest in: Leadership
The Weakest Link in Dealership Fraud Isn’t People. It’s Process.
Most fraudulent car deals don’t come with red flags or warnings. They’re quiet and stealthy. The customer’s great.…
News August 11
Storage vs. Display: How Dealerships Are Losing Ground on Both
Ask a dealership principal about floorplan terms, and you’ll get an answer down to the basis point. Ask…
News August 5
Dealerships Need to Invest in Customer Experience, Not Just Acquisition
Key Takeaways: Customer retention delivers greater long-term value than customer acquisition. While dealerships continue to invest heavily in…
News August 4
Congress Takes Aim at AI Governance: What Dealers & Auto Finance Leaders Need to Know
Auto dealers and lenders are living through one of the most turbulent stretches in the industry’s history. Fraud…
News August 3
How Dealerships Are Still Challenged Capturing and Saving Consumer Driver’s Licenses Today
For decades, the driver’s license check at a dealership meant a photocopy dropped into a deal jacket or…
News July 30
Why So Many Automotive Service Relationships Break Down and What It Actually Takes to Rebuild Them
In the automotive industry, trust rarely disappears overnight. A dealer signs a new F&I administrator. An agency partners…
News July 29
AI in the Showroom: Practical Ways Dealers Can Use Automation to Improve Conversion
Artificial intelligence has become one of the most talked-about topics in automotive retail. For dealers, the biggest opportunity…
News July 28
The New Art of the Phone Call: Why Dealership Communication Has Become the Biggest Sales Skill of 2026
There was a time when getting a customer on the phone was the easy part. A salesperson would…
News July 27
From 10 Cars a Month to 100: Best Practices for Dealers Ready to Scale Vehicle Acquisition
Direct vehicle acquisition has become one of the most talked about strategies in the dealer community, and for…
News July 23
