The New Reality of the Used Car Business
Every day I’m more convinced that dealers’ strategy for making money in used car operations is outdated and…
News July 1Latest in: Leadership
Eight Steps for Real Reputation Management
It doesn’t matter if your name is on the building or if you’re “just drawing a paycheck,” your…
News July 1Take Out the Trash and Keep the CRM from Being a Garbage Dump
Please open up your wallet, pull out a $50 bill, walk over to the nearest trash receptacle, and…
News July 1
Hagen Durant, Classis Chevrolet
In existence for only 20 years, Classic Chevrolet in Grapvine, TX, has been the number one selling Chevy…
News July 1
Joe Elsasser, General Manager, Golling Chrysler Jeep Dodge
Golling Chrysler Jeep Dodge in Bloomfield Hills, MI, was one of automotive retail’s early technology pioneers piloting some…
News July 1The Calm before the Storm
Business has picked up for most manufacturers and dealers this year and there is much optimism that we…
News June 10Blind in Plain Sight — One Opportunity after Another Lost
How would you respond if one of your best friends during a social gathering came up to you…
News June 10The Case for Dealership Consolidation – But Who are the Buyers?
Since the fourth quarter of 2009, we have begun hearing about the next wave of dealership consolidation. The…
News June 10Five Must Do’s to Reel Customers In
As the tools needed to compete for Internet sales proliferate, it’s become more difficult for dealers to assess…
News June 10Mastering the Internet Sales Process
Are you completely buttoned down in your sales processes to manage the 12 key steps in Internet sales?…
News June 10
