What’s Being Sold Out of Your F&I Office?
Disparate impact and dealer participation continue to be at the forefront of the CFPB agenda, and a hot…
News October 17Latest in: Leadership
Fifty-Fifty, Not So Nifty
As a business succession planner, I encounter the full gamut of dealership business structures, Regular C corporations, S-corporations,…
News October 14Importance of your Exceptions Report
In dealerships throughout the country, there is a report that reveals how your processes are working and how…
News October 13How to Prevent Greenwashing
Greenwashing is the practice of claiming that your processes are environmentally stainable without proof. Greenwashing is visible in…
News October 13
Lead Tracking: Identify Your Future Customers and Learn How to Connect with Each One
Successfully connecting with your online leads is essential for ongoing growth. Many leads come in through your website…
News October 9
Technology as a Habit
I was recently asked to speak on the habits of highly effective office managers and controllers. Over the…
News October 9
3 Ways Technology and Transparency Are Transforming New Vehicle Retailing
It’s fair to say that the advent of new technologies and the rise of pricing transparency have forever…
News October 8
Applying Apple’s Sales Model to Your Dealership
There’s been a lot of buzz lately in regard to how to sell vehicles to Millennials. Yes, they…
News October 8
Why You Should Start Taking Millennials Seriously
Why you should start taking Millennials seriously, according to NPR. In the U.S., people born between 1980 and…
News October 8
Gifts To Close The Deal Or Say Thank You
You want to close the deal and customers know this. Contrary to fact, they think there are thousands…
News October 8
