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Latest in: Leadership

Five Team-Building Exercises for Your Next Sales Meeting

I'm a big advocate for sales training. I think meetings and training are important aspects of building a…

News March 7

What is an Open DMS?

There has been a lot of discussion lately about whether or not a DMS is considered to be…

News March 3
Main Featured

Interview with Matt Serra, Executive Manager, Al Serra Auto Plaza

Matt Serra is Executive Manager of the Al Serra Auto Plaza in Grand Blanc Michigan, part of Serra…

News March 3

Business Growth Comes from Sweating the Small Stuff

Some people may skip this article because they consider they take pride in not sweating the small stuff. …

News March 1

Adapting Your Team to the New World of Retail

Over the past decade or so, the world of vehicle sales has changed in ways that have greatly…

News March 1

What Leaders Get Is in Direct Proportion to What They Give

My last two articles covered conversations I had with Don Hall the CEO of Virginia Automobile Dealers' Association…

News March 1
Main Featured

Accountability is Your Duty

By definition, someone that leads is expected to “go in front; to show the way.” A key to…

News March 1

Continued Strength in the Buy/Sell Market and the Road Ahead

As we wrap up another strong year of buy/sell activity, it is valuable to reflect on some key…

News March 1

Don’t Think Customers Want Loyalty Programs? U(ber) better Think Again!

When it comes to customer loyalty programs, customers like to feel appreciated and recognized for their loyalty. And,…

News February 28

What is the Best Predictor of Customer Loyalty? [VIDEO]

AutoLoop VP, Analytics and Data Services shares findings about the best predictor of customer loyalty from AutoLoop's recently…

News February 24