The New Art of the Phone Call: Why Dealership Communication Has Become the Biggest Sales Skill of 2026
There was a time when getting a customer on the phone was the easy part. A salesperson would…
Leadership July 27Latest in: News
From 10 Cars a Month to 100: Best Practices for Dealers Ready to Scale Vehicle Acquisition
Direct vehicle acquisition has become one of the most talked about strategies in the dealer community, and for…
Leadership July 23
How LPR Analytics Help Fight Fraud and Recover Losses
The automotive industry has a long history of fraud, scams and swindles. As with any high-value commodity, cars…
Leadership July 22
The Vanishing Customer: Why Dealerships Are Losing Customers Without Knowing It
The biggest challenge dealers face today when it comes to retention isn’t the angry customer, the negative review,…
Leadership July 21
Your Customer Has a New Edge. An AI Operating System is the Answer.
The customer walking into your store this week may already know the repair estimate, the market price, and…
Leadership July 20
Car Buyers Are Rewriting the Auto Market: McKinsey
Automotive affordability is reshaping purchase decisions globally: 32% of consumers plan to delay their next vehicle purchase due…
Dealer News July 20
The Dealer’s Dilemma: Staying Involved Without Getting in the Way
“My Dad won’t let go,” “My kid is not pushing me out,” “My father disrupts everything I’m trying…
Leadership July 16
FM Capital Doubles Down on Impel with Follow-On Investment, Citing Accelerating Market Leadership
Increased stake from auto tech's preeminent venture fund comes six months after initial investment, following new OEM partnerships…
Press Releases July 16
Leaving Traditional Cable: Why Streaming is the New Arena for Automotive Retail
As I type this, I know that if I switch on any screen, there’s one major world sport…
Marketing July 15Press Releases
