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The Three Forces Behind Service Defection: Perception, Convenience, and Timing
Service loyalty is becoming less predictable. RO counts might look steady on paper. Parts and labor rates have…
Leadership April 29
Deferred Security Decisions Have a Cost
An uncertain economy leaves many dealers trying to avoid unexpected expenses and protect margins. But a line item…
Leadership April 28
myKaarma Selected as Ford Dealer Technology Preferred Partner for Video Capability
Company continues to expand OEM partnerships while advancing next-generation integrations for dealerships
Press Releases April 27
TradePending Rebrands to Protomiq to Signal its Strategic Focus on Portfolio of Digital Experiences for Auto Dealers
Reinforces company’s mission to help dealers convert auto shoppers into buyers
Press Releases April 27
The Real Auto Affordability Crisis Has Nothing to Do with Interest Rates
For the past two years, the automotive industry has been locked in a debate about interest rates. When…
Sales and Finance April 27
The $12,000 Leak: Reclaiming Dealership Fixed Ops Revenue
Service Loyalty Drives Revenue: Dealerships lose an estimated $12,398 in lifetime service revenue per customer who takes their…
Dealer News April 24
Phyron Brings AI-Powered Video Ads to TikTok
AI-Powered TikTok Integration: Phyron’s new integration with TikTok’s Automotive Ads for Inventory enables dealerships to automatically create and…
Dealer News April 24
Cox Automotive to Acquire Fullpath, Bringing AI-Native Data and Marketing Infrastructure to the Industry’s Largest Dealer Network
Agreement to acquire Fullpath adds Customer Data Platform, marketing automation, and AI capabilities to the Cox Automotive portfolio…
Press Releases April 23
Why the First-Time Buyer Should Be Every Used Car Dealer’s Top Priority in 2026
The used car market in 2026 is being reshaped by a buyer most dealerships aren’t built to serve:…
Leadership April 23
