Auto Retail News

Company culture is a hot topic recently, and with good reason. Companies with a great workplace culture enjoy increased employee and customer retention rates, as well as higher profits.

Follow up has been an issue for dealerships across the board. In this video blog, you will find out why they don't do follow up effectively and learn some simple steps to get your follow game going strong.

Why should a car dealership provide such an online shopping experience? Shopping online now provides the buyer with a faster quote price, often lower than what the salesperson can offer,

Communication and engagement go together like biscuits and gravy, like macaroni and cheese, like bacon and eggs. Most of the time, it’s pretty hard to have one without the other.

Is your dealership creating videos just to have lots of videos? Every video should have a purpose. Tim James explains why it's important to start with the end in mind.

Across the business world today, there is a mad race going on to select and develop HIPOs within an organization. In case you're not familiar with HIPOs, they are the high potential employees,

Hopefully you’ve perused the U.S. Department of Labor (DOL)’s final rule updating overtime regulations under the Fair Labor Standards Act (FLSA), which will impact four million workers

Fran O’Hagan is a methodical guy who’s baffled as to why Tesla stores year after year score so low in an annual mystery-shopping study of dealership sales effectiveness.

It has never been more clear that transformational change to one of the world’s largest industries is just around the corner. Car ownership is supposed to change — and when it does, it is predicted