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Conference & Expo: September 22-23, 2026
DealerPoint: April 5-7, 2027

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Latest in: Leadership

Latest Equifax Auto Credit Trends Illustrate Rising Subprime Activity

A few notes on subprime loan origination and balance activity per Equifax: Subprime auto loan originations have a…

News May 16
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Want a 5-star CSI Rating? Demanding It Doesn’t Work. Earning It Does.

When my friend, Erica* took her vehicle to the dealer recently, the needed repairs were performed quickly and…

News May 16
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The Great Race Against Time!

In today’s society, time is a precious commodity. So much so that consumers make their buying decisions based…

News May 16
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Can Amazon Reinvent the Traditional Store?

It’s a well-known fact that Amazon is on a mission to reinvent the traditional brick-and-mortar store model. Until…

News May 15

Luxury Segments Dropped and Pickups Values Increased

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News May 14
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Email Subject Line Hack – Vertical Response

 Frustrated by lack of success in your email marketing strategy? Between getting your provider to approve them…

News May 14
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Witt’s Wise Words: Action Breeds Action

 CDK Global VP of Sales Bill Wittenmyer shares how simply taking action can make you more successful…

News May 13
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Freebie Friday: Dont Be A Stereotype

 VP of Sales CDK Global Bill Wittenmyer explains why automotive industry professionals need to avoid being a…

News May 10

Meet the Employees of Generation Z

It’s 2019, which means there are now adults who have only lived in the 21st century. Today’s 18-…

News May 9

Are You Following Up?

Harvard Business Review reported that the number one complaint among customers is the absence of follow-up. As a…

News May 8