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Latest in: Leadership

Tips for Used Vehicle Department Advertising

As I wrote last month, we all something we’re good at. Perhaps by now, you’ve figured out after…

News December 29

Is your Service Department Convenient?

We are a time-hungry society. We need and demand more – period. As consumers, we are no different…

News December 29

A Fresh Look at Internet Leads

My first GSM told me that customers would tell me how to sell them – I just had…

News December 29

One Year from Today

In October, I unveiled an updated ACES (Automotive Continuum of E-commerce Success) chart at the well-attended 9th Digital…

News December 29

Taking the Business Back to its Roots

It is no secret that customers are using the Internet to broadcast their buying experiences, and in doing…

News December 29

Systems: The Backbone of your Dealership

It is stating the obvious to assert that core systems such as your Digital Response Management (DRM) system,…

News December 29

Sales Management – 500 Million and Growing! Why Wait?

Whether training recruits or re-training “old school” folks, we always warn them of who to avoid, including the…

News December 29

Warning to Fiat Dealers – Beware of Unexpected Competition

When our Chrysler dealer clients first heard that Fiat was not going to provide them with rebadged vehicles…

News December 29

Create Roadmap to Reduce Costs and Improve Profits

 Organizations will spend millions of dollars this year and next for the purchase of supplies and services to…

News December 29

Action Restores and Builds Confidence (Pt. 1)

Recently, I went Sporting Simo Clay Shooting with my sons. The trapper sends out a pair of clays…

News December 29
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Ram to Enter SUV Market in 2028

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Michigan Supreme Court to Decide on Stellantis Contracts

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