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Latest in: Leadership

Risky Business – Don’t Ignore Regulatory and Compliance Obligations

Every few months, I ask one of my law partners to share with you the issues they are…

News November 1

Another OEM Dealer Network Plan – Another Challenge for Dealers

Ford’s new plan for Lincoln Here we go again. Another manufacturer plan for its dealer network that invariably…

News November 1

Reverse Alchemy — Tips to Avoid Becoming an Empty Lot

Since manufacturers are only building on demand, are you aware that you could probably pile up all the…

News November 1

SMAART Objectives for 2011 Planning and Execution

Now is the perfect time to begin planning for expense reductions in 2011 if you haven’t already done…

News November 1

Share Your Second Sense

As we all know, we wouldn’t be where we are if we weren’t good at something. If you’re…

News November 1

Translate Customer Buying Motivations into Scheduled Appointments and Sales

With so much focus on generating leads for your dealership, it’s important to recognize that success isn’t measured…

News November 1

There’s No Room for Sea Lawyers in the Automotive Industry

As some of you may know, I served in the United States Marine Corps back in the 1980s.…

News November 1

The 10-Minute Dealership: Building the Organization

The arrival of a lead is the moment of truth. Best practice is to execute a multi-vehicle price…

News November 1

Technology and Zen Time Management

I recently gave a webinar on Zen time management to controllers and office managers. Over the years I’ve…

News November 1

Business Development is for Sales Reps too!

Cross training and team building are critical Are your business development and Internet sales teams integrated with your…

News November 1