When the Push Should Be a Shove
The Holiday Inn on Jacksonville Beach in February of 1986 was the first open forum I held. Myself…
News September 5Latest in: Leadership
Technology Trends – Is your Head Spinning?
ADP is one of the oldest DMS companies, founded in 1949 to provide payroll services. In 1972, the…
News September 4
Big Data, Big Opportunity
You might think that your dealership is too small to have any need for big data. However, the…
News September 4
3 Reasons a Front-End Focused Strategy Falls Short in Used Vehicles
I’ve been hearing more disenchantment and doubt from dealers about the value of a turn-and-earn strategy for retailing…
News September 3
Contact Management Plus Automation: Nurture Leads All the Way into Your Dealership
What can you do with a great contact management solution? Engage your customers based on their personal interests,…
News September 3
Making the Invisible Customer Visible
Phone Leads are Ramping Up – Do Your Agents Know Who They Are Talking To? Using digital website…
News September 3Would you let Half of Your Walk-in Traffic Leave Without Being Engaged?
What would you say to your Sales Manager if half of your store’s walk-ins were never greeted by…
News September 3
Online Reputation Management Tips for Franchised and Independent Dealers
Online reviews level the playing field for dealerships both big and small. If you doubt the importance of…
News September 3
Weekly Management Meetings for Company Growth
In every class we hold, some of the most valuable things managers realize they can do to increase…
News September 2
Are You Missing out on the Successor Right in Front of You?
“Loyd, thank you for coming to see me. Please sit down,” Mr. John Doe, the elderly but fit…
News September 2
