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Latest in: Leadership

Benefits of Narrow, High Performing Supplier Base

How many suppliers does your organization need to function at a high level? Is having a large supplier…

News August 8

Your DMS and Technology Tasks

I was once working late at night in the accounting office as a consultant on their DMS computer…

News August 8

Ready, Shoot, Aim Mantra?

Crazy to admit but the same problems we witnessed 5, 10, 15 years ago still infect and remain…

News August 8

Family and Business Separation – Is it Possible?

In a family-owned automobile business, the dealership and general business dynamics often become the center of family interaction.…

News August 8
Main Featured

How to Become a Game Changer!

In last month’s column I presented differences in the mindset and behaviors of three primary performance groups: caretakers,…

News August 8

Stop Following The Vendor Trend

The automotive industry, while very complex and diverse, has one unified major flaw. This flaw can directly affect…

News August 8

Your CRM May Be Failing You

A CRM can be the most complex and instrumental part in the success of the dealership, but too…

News August 2
Main Featured

A Big Old Can of Nonsense: Who Needs Loyal Customers Anyways?

With all of the recent epiphanies that thought leaders in ours and other industries that businesses should be…

News August 2

3 Steps to Comprehensive Compliance Training

Auto dealerships that are not compliant feel the impact directly in terms of their loss of profits and…

News August 2

Do You Value your Employees? Show Them!

A little over a year ago, the founder of a credit card payment processing company made an unorthodox…

News July 27