Do You Have A “Super” Loyalty Program?
Loyalty programs are nothing new to retail. In the beginning, most consisted of simple punch cards or other…
News August 30Latest in: Leadership
The Business of Mitigating the Risk
The New York Times reported in June that banks are moving away from traditional passwords to the next…
News August 30
The Ground is Shifting. Again.
The past eight years since the recession have put automotive manufacturers and retailers to the test. Overall, they…
News August 30
Where Are the New Frontiers for Dealership Profits?
In the New “Golden Age” for Automotive...Where Are the New Frontiers for Dealership Profits? The Boston Consulting Group…
News August 29
Knowing More About Your Automotive Audience
Long gone are the days of guessing what your audience is interested in. The past few years have…
News August 29
7-Step Formula to Build Reviews, Improve Online Reputation, Increase Sales
Improving, protecting and promoting your company’s online reputation is no longer just “something I should work on.” The…
News August 29
Mobile CRM’s Are Key
No matter what industry you’re in, mobile accessibility affects the everyday lives of everyone. The world has become…
News August 29
Maybe We’re Approaching This Whole Loyalty Thing Wrong?
Customer loyalty is something every business needs and desires. Some companies are spectacular at accomplishing it, while others…
News August 29
Store Turns Pokemon Go Players Into Vehicle Buyers
Street Toyota salesman Nick Schuman has found a way to catch Pokemon and customers at the same time.…
News August 25
Start Contacting Customers When They’ll Respond
Today’s socially connected consumers have changed the tide in the automotive industry, from top to bottom. However, the…
News August 23
