3 Reasons Why You Overpay Your Worst People
Until dealers move to a non-negotiation system and consumers start buying 100% of their cars online, there is…
News August 16Latest in: Leadership
The Uncut Story Your CRM Can’t Tell You: You Can’t Win Without Knowing What You’re Losing
It’s hard to solve a problem you don’t know exists. Solutions become unreachable if you don’t know the…
News August 16
The Best Service Experience: Back to Basics in a Digital World
A quarter of a century ago, before CSI and ROI were part of our mainstream vocabulary, before tablets…
News August 16
Used Vehicle Depreciation Ticks Up
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News August 15
Witt’s Wise Words: BDC vs BFC
ELEAD1ONE partner Bill Wittenmyer explains the difference between a dealership having a Business Development Center versus a Business…
News August 14
#FreebieFridays – Being the Most Obvious Choice
In this Freebie Friday quick tip for Automotive Dealers, ELEAD1ONE Partner Bill Wittenmyer talks about how to get…
News August 11
Interaction is Key: 5 Inventory Web Display Best Practices
(Part 2 of a 4-piece blog series on vehicle merchandising) Continuing this vehicle merchandising best-practices series, I would…
News August 10
Does Your BDC Leverage Lead Data to Increase Sales?
In the early days of internet lead departments, BDC representatives held the ultimate leverage: knowledge. Dealership websites presented…
News August 9
Wake Up and Smell the Change! What You Can Learn from Retail-Industry Leaders
When it comes to adopting new technologies, the automotive industry is typically slower than other leading industries. This…
News August 8
What Homers and Strikeouts Can Teach Dealers About Success
Baseball season is in full swing (pun intended) and there’s an interesting controversy swirling around the league. Players…
News August 8
