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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Latest in: Leadership

Used Car Market Insights: Luxury Cars and SUVs Experience Higher Depreciation Rate

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News October 18
Main Featured

Does your Dealership Have a Retention Problem?

The automotive industry, in general, has an employee retention problem. A BIG one. And especially big in dealership’s…

News October 17
Main Featured

It’s The Little Things That Matter

myKaarma CEO/Founder Ujj Nath shares why it’s the little things that matter when it comes to customer experience…

News October 16
Main Featured

Witt’s Wise Words: Where Are the Most Opportunities? Sales or Service?

Bill Wittenmyer shares which department your dealership has the most opportunities in this week’s episode of Witt’s Wise…

News October 16
Main Featured

Freebie Friday: Fight the Sales Slump

How do you ward off the inevitable sales slump in a volatile market? In this Freebie Friday quick…

News October 13
Main Featured

Adopt a No Fake News Culture

Josh Blick explains why dealers should adopt a “no fake news” policy in their store in order to…

News October 13
Main Featured

Is Your Service Marketing Budget out of Whack?

Is your service marketing budget out of whack? And if so, what’s the right number? There is a…

News October 13
Digital Dealer Conference News Main Featured

Digging the Digital Dealer Expo and Convention

Back in the day there was the mail sale, the print ad, the “My Dog Spot” late night…

News October 12

Dealership Best Practices – Spend Management

Smart business owners and management teams know that there is value in learning from the best operators in…

News October 12

Dealership Managers Were Set Up to Fail

As I prepare my keynote address for an upcoming conference it became clear to me that unless I…

News October 12