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Latest in: Leadership

Joe Thistle Main Featured

Mobile Facebook Ads are the Key to Survival for Car Dealerships

Did you know Mobile Devices are expected to account for 70% of all USA based Facebook Traffic in…

News July 2
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Vehicle Disposition: Begin with the End in Mind

When acquiring used vehicles, having a defined strategy for how you intend to dispose of each vehicle you…

News June 28
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Is a “Little Bit Better” than your Competition Really a Great Customer Experience?

There is plenty of buzz nowadays in the automotive industry about the customer experience. Everything from improving the…

News June 28
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Think Tank: Instagram Basics: What to Post & How Often

Instagram is pulling out all the stops with its announcement of IGTV, its latest feature adding long-form video…

News June 27
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Is Facebook Important to Automotive Marketing?

CEO & Executive Chairman Scot Eisenfelder shares his opinion on Facebook’s importance to automotive marketing.

News June 27

Mid-Size Cars See Highest Declines in 20 Weeks

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News June 26
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The Key to Retention: Consistent Contact

To stay top-of-mind with your customers, you need to keep in touch. If you have lifecycle-based communications that…

News June 25
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One Small Step Is a Good Start to a Long Journey

It’s a sad fact that current recall repair compliance rates are so abysmal. Most dealers know it., the…

News June 22
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Are you Ignoring Your Most Valuable Point of Customer Contact?

These days, customer experience is a vital part of the car buying process. And, the first part of…

News June 22
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The Future of Marketing Could Be Voice

In the old days, if consumers wanted to buy a product or find specials, they turned to the…

News June 21