Don’t Go Breaking Your Customer’s Heart!
When it comes to earning business, the customer experience has become a key differentiator. These days, sales and…
News June 12Latest in: Leadership
How Artificial Intelligence is Influencing 2018’s Top HR Trends
Making way for a more technology-dependent future, AI is one of the latest tech spheres that has taken…
News June 12
Mid-Size Car Values Drop
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News June 12
Broken Links Lead to Broken Relationships
When I had the opportunity to move into the role of internet director at a Ford dealership in…
News June 11
How Small Dealers Can Win the War Over Size
If you have been paying attention to industry trends I am sure you have noticed the ever-increasing gap…
News June 11
Actions Speak Louder Than Words — Is the “People Problem” You?
Turnover is rampant in this industry. Have you ever wondered what the difference is between a leader…
News June 8
Walmart Launches “CarSaver” Auto Sales Program for Dealers
The above video describes how Walmart’s CarSaver auto buying program works for certified dealers. To apply to…
News June 7
Creative Uses for Video Walkarounds You May Not Have Considered
In this video blog, Ujj Nath shares more uses for video walkarounds than just inventory merchandising.
News June 7
Think Tank: Alternative to Google Adwords | Drive Qualified Traffic For Less
There are tons of ad exchanges out there outside of the heavy hitters; Google, Facebook, Bing and Yahoo.…
News June 6
Luxury Vehicles Depreciated Faster
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News June 6
