Do you have “Only Person in the World” Disease?
Recently I was waiting in line at an airport, along with hundreds of other travelers. A couple appeared…
News November 14Latest in: Leadership
GM’s New Warranty Program May Hurt, Not Help Dealers
According to the Department of Transportation, the average age of today’s cars and trucks is more than 11…
News November 13
Facebook Marketplace: A Dealership Primer – Part 2: Effective Communication is Key
In the first part of this series, I shared why Facebook Marketplace can help dealers sell more cars,…
News November 13
As Safety Value Increases, So Do Repairs
Technology that helps safeguard drivers and passengers is flourishing. Vehicle manufacturers are adopting sophisticated driver safety systems as…
News November 13
To Succeed, You Must Make Every Minute Count
It’s a foregone conclusion that to be successful in any particular skill takes time. A lot of time!…
News November 9
The Importance of Data in the Service Drive
CEO & Executive Chairman Scot Eisenfelder shares how data can increase revenue in the service drive in this…
News November 9
How New Safety Features Mean New Opportunities for Dealers
It’s a common scenario: drivers eating, texting, talking on the phone, taking care of personal grooming, or even…
News November 9
Think Tank: Track Your Digital Success Offline – Google Store Visits
When an individual clicks on one of your display ads but ever fills out a form, do you…
News November 7
The Big Are Getting Bigger
Amidst an active discussion of change, robust transaction activity, and consolidation in our industry, it is worth considering…
News November 5
Communication Skills Are at the Heart of Everything
Your Team Members Are Either Spectators or Doers Mindless managerial duties and conformity are major traps for mediocre…
News November 5
