Millennial Expectations and Online Scheduling
As Millennials get older, they become an increasingly important fixed ops customer segment to retain. A recent AutoLoop…
News January 8Latest in: Leadership
Are You Imprisoned By Your DMS?
In today’s 20 group meetings, in circles, while attending a new car showing, and just about anywhere you…
News January 7
Witt’s Wise Words: High Tech vs High Touch
VP of Sales, CDK Global, Bill Wittenmyer explains the concept of high-tech vs. high-touch in this edition of…
News January 7
Interview with Dan Kommeth of Performance Lexus
Performance Lexus, of Cincinnati, Ohio, is an 18-time winner of the Elite of Lexus Award. The store is…
News January 4
One Factor that Impacts Dealership Profitability
The word “transparency” gets floated around the automotive industry quite often – especially in the last few years.…
News January 4
How to Grow Loyalty with Service Marketing
For car dealers, the opportunity to create loyal customers might start with a sale, but true loyalty is…
News January 4
Freebie Fridays: Embrace Fear
Bill Wittenmyer shares why fear isn’t something to be afraid of but rather an emotion you should embrace…
News January 4
3 Lines of Defense Against Cyber Attacks
How confident are you that your dealership can withstand a cyber attack? In my experience, most dealers underestimate…
News January 3
The Duality of Conferences
When it comes to working conferences, there are many different thought processes. The first, of course, is that…
News January 2
