Will Video Bring You New Customers?
While many dealerships agree that video is important and worthwhile, at the same time some think it’s time-consuming…
News December 27Latest in: Leadership
Should You Upgrade to Microsoft 2019?
Microsoft has released Office 2019, the newest version of its desktop suite of applications that most dealership employees…
News December 26
The Growing Used Vehicle Market May Be Great for Consumers
According to a recent article in Automotive News, investors and car dealers have shifted their focus to the…
News December 26
Hard Facts: Latest Alexa Update & How It Effects Your Email Marketing
This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what…
News December 21
Creating the Perfect Digital Journey for a Car Buyer
According to recent research, most car buyers are undecided at the start of their shopping journey. In fact,…
News December 20
Do You YouTube?
Long gone are the days you would run around to every dealership and test out all the different…
News December 18
Car Segment Decline Continues
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News December 18
The Trust Protector
A trust protector is vital for family businesses to safeguard the trust and beneficiary from issues or circumstances…
News December 17
For a Profitable Service Department, Don’t Get Tired of Tires!
91% of service customers defect once they are out of warranty, and those are a dealership’s most profitable…
News December 17
Ways Customer Experience Can Drive Revenue Growth
Customer experience (CX) represents the perceptions picked up by your customers while they are associated with your brand.…
News December 14
