An Exclusive Interview with Jenell R. Ross, President of Bob Ross Auto Group
The Bob Ross Auto Group, based near Dayton in Centerville, Ohio, has been selling cars since 1974, including…
News December 5Latest in: Leadership
Five Videos Every Service Department Needs
As more dealers turn to fixed ops to grow profits, it’s important not to overlook the power of…
News December 5
Internet Leads: They’re Not Dead. But They’re Also Not Everything
According to a recent study, 49 percent of car buyers make their first contact with dealerships by walking…
News December 3
5 Search Strategies for Selling New 2019 Vehicle Models
The automotive industry is ever-changing and dynamic. It is estimated that 75 new vehicle models will launch in…
News December 3
Hiring/Retaining Talent & Laying Off Excuses
High employee turnover is affecting dealerships and dealer groups across the U.S. — and if you’re a dealer…
News December 3
Good Tidings of Great Joy: Fixed Ops Has a Bright Future!
‘Tis the season to be of good cheer, and fixed ops departments have much to celebrate. The future…
News December 3
What You Should Know About the Tax Cuts and Jobs Act of 2017
The automotive retail industry is no stranger to oversight and regulations by both state and federal authorities. In…
News December 3
Why You’re Overspending in Search Campaigns
Paid search is an area where dealerships commonly overspend (in huge amounts), and at the same time, do…
News December 3
It Might Be Time to Revisit Service and Body Team Production – Part 3
In the last two columns, we reviewed the service and body team production system’s history and many facets,…
News December 3
Steak Knives, Really?
After having attended a remarkable Digital Dealer 25 Conference & Expo in Las Vegas, I was left with…
News December 3
