Think Tank: Track Your Digital Success Offline – Google Store Visits
When an individual clicks on one of your display ads but ever fills out a form, do you…
News November 7Latest in: Event News
Communication Skills Are at the Heart of Everything
Your Team Members Are Either Spectators or Doers Mindless managerial duties and conformity are major traps for mediocre…
News November 5
Power of the Spoken Word
Several years ago, I reviewed research on the power of the spoken word vs. non-verbal graphic impact. The…
News November 5
Is Yours a Culture of Salespeople or Solution Specialists?
Do you have sales personnel or solution specialists at your dealership? Is there truly a difference between the…
News November 5
It Might Be Time to Revisit Service & Body Team Production – Part 2
In my last column we reviewed the need for growing our own qualified and quality techs to combat…
News November 2
The Next Big Thing for Car Dealerships
A new year around the corner brings with it a renewed focus on self-improvement and growth. As 2018…
News November 2
Six Reasons Every Dealership Needs a Digital Strategy
Every day it seems there’s another threat to automotive. One of the most profound changes for dealership operations…
News November 2
The Five True Challenges in Service and How to Capitalize on Them
Convenience, Value, Speed and Transparency and Trust have been around a long time. The difference between now and…
News November 2
How Many Hours Do You Need to Sell This Month?
Ask any dealer, general manager, or sales manager how many cars they need to sell this month and…
News November 2
Stop Stressing Yourself Out!
It’s common to complain that “this or that person stressed me out,” or that a particular situation creates…
News November 2
